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    Company Overview

    Industry:

    Plant

    Sector:

    Fleet & Workshop

    Products:

    Core & Inspect

    Fleet size:

    817

    Number of Technicians

    30

    Operations & Service Manager:

    Geoff Kearsley

    r2c is transparent, with simple stages of work progress and all digital inspection workflows are now tailored exactly as we need, allowing detailed reports of our vehicles

    H W Martin Plant Case Study

    Part of the HW Martin Group, HW Martin (Plant)’s vehicle maintenance division create comprehensive maintenance packages for HGVs and plant equipment throughout the UK. Recognising a need for simplified and paperless processes, the company approached r2c Online.

    Their aim:

    • To improve transparency and streamline administrative processes from transport office to workshop.

    Problems they faced & how r2c solved them:

    • Time spent on admin was impractical for a busy fleet and workshop operation - HW Martin have now saved 73 hours per month.
    • H W Martin Plant complete up to fourteen different types of inspections on a diverse mix of plant and transport equipment - with r2c, each inspection sheet is pre-configured and ready for use for each different type of inspection and vehicle.

    Additional benefits they’ve found:

    • 40 hours per month have been saved on admin time.
    • 33 hours a month have been gained through optimised workshop productivity.
    • Improved technician attitude.
    • Improved transparency, communication and monitoring.

    Geoff Kearsley said...

    “We have been able to dramatically streamline our administrative processes. The system creates an entirely paperless solution to manage workshop administration, getting rid of the need for paper copies of service records.

    “r2c is transparent, with simple stages of work progress and all digital inspection workflows are now tailored exactly as we need, allowing detailed reports of our vehicles. Management now has the ability to monitor how quickly our workshop is processing orders and identify potential problem areas without any delays or miscommunication.”